Si mund t'i kontaktoj vizitorët me email për një rezervim?

Because it’s important for you to communicate easily with your guests, we’ve provided a number of options for you to connect and share information.

Using Airbnb messaging to send important documents

The most secure way to contact guests is through Airbnb messaging. You can always share important documents with guests through Airbnb messaging by including direct links to those documents in messages. You can send document links in messages to a guest once they’ve confirmed reservation with you.

Using Airbnb messaging via email

You can opt to receive and respond to Airbnb messages via email. To set this up:

1. Go to Notifications
2. Under Messages, select the checkbox to receive messages via email

You’ll then be able to receive messages from guests in your email inbox, and respond to them by replying to the email.

Using an email alias

The email alias feature is no longer available. If you have questions about how to send documents or agreements to your guests, contact us for help.

Please note that your use of email and messaging must comply with our Off-Platform Policy. You should not use email or messaging to ask for reviews or feedback on a non-Airbnb website, ask for guests’ contact information before they book a stay, or misuse their contact information. Please keep this policy in mind when communicating with guests.