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When you submit a reservation request, we may place a hold on your payment method, called an authorization, for the full amount of the reservation.

If your reservation is accepted, the authorization will turn into a real charge up to 24 hours after your booking and the amount will be deducted from your payment account.

If your request is declined or expires, the authorization will disappear or appear as a refund in your payment account. Depending on the processing time of your bank, the release of the authorization may take up to 7 business days.